Refund Policy

1. Overview

ViewMath sells digital products — primarily downloadable eBooks including study guides, practice tests, workbooks, and formula sheets. Because these products are delivered electronically and can be downloaded immediately after purchase, they are considered fully delivered at the moment of download.

We stand behind the quality of every product we sell. This policy outlines the circumstances under which we offer refunds and the process for requesting one.

2. When We Will Issue a Refund

We will gladly provide a full refund in any of the following situations:

• Technical or system error — You were charged but did not receive the download link, or the system failed to deliver the product correctly.
• Corrupt or unreadable file — The downloaded file is damaged or cannot be opened, and we are unable to provide a working replacement.
• Significant content error — The product contains a substantial error or is materially different from its description on our website.
• Duplicate purchase — You were accidentally charged twice for the same product.
• Legal requirement — Applicable consumer protection laws in your jurisdiction require us to issue a refund.

3. When Refunds Are Not Available

Because digital products cannot be “returned” once downloaded, refunds are generally not available in these cases:

• You changed your mind after downloading or accessing the product.
• You did not read the product description before purchasing.
• The product does not meet subjective expectations (e.g., difficulty level, personal preference).
• You found similar content available elsewhere for free or at a lower price.

4. How to Request a Refund

If you believe you qualify for a refund, please contact us with the following information:

1. Your order number (found in your confirmation email)
2. The email address used for the purchase
3. A brief description of the issue

We review all refund requests within 1–2 business days. If approved, the refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

5. Our Commitment

Customer satisfaction is important to us. If you encounter any problem — even one not explicitly listed above — please reach out. We will always do our best to resolve the issue fairly and promptly.

6. Changes to This Policy

We may update this refund policy from time to time. Any changes will be posted on this page with the updated date below.

Last updated: March 23, 2026